Our Privacy Policy

Effective Date

[Insert Date]

Introduction

Redeemed Creative Arts (“RCA,” “we,” “our,” or “us”) is dedicated to building a Christ-centered community where artists, patrons, churches, and helpers can connect safely and meaningfully. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, mobile app, and related digital services (collectively, the “Platform”). By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone, church/organization affiliation, payment/billing details.
• Profile & Content Information: Uploaded art, product listings, helper profiles, skills, bios, availability, location preferences, comments, reviews, and communications.
• Technical & Usage Data: IP address, browser/device info, pages visited, course participation, engagement, cookies/analytics.

2. How We Use Your Information

• Account creation, authentication, and personalization
• Facilitating helper engagements, Resource Share, courses, and art sales
• Payment processing and membership management
• Improving features and preventing misuse
• Notifications, encouragement, and ministry-focused communication

We do not sell personal information.

3. Sharing of Information

• With service providers supporting Platform functions (e.g., Stripe, Twilio, shipping partners)
• With churches, helpers, or patrons if you voluntarily engage with them
• When required by law, subpoenas, or for fraud prevention
• With your consent, for marketing or collaboration purposes

We do not share user content or identity externally without permission.

4. Children’s Privacy

The Platform is not intended for children under 13. Unauthorized data from children under 13 will be deleted promptly. Youth participation in the Helper Program or Learning Center requires parent/guardian consent.

5. Data Security & Storage

RCA maintains safeguards designed to protect personal information, including encrypted transmission, secure databases, and monitored access controls. However, no system is 100% secure — users share data at their own discretion with awareness of normal online risks.

6. Your Rights & Choices

• Update account information at any time
• Request data access, correction, or deletion
• Opt out of promotional communication
• Disable cookies through browser settings

Some functions may not work properly if certain data is removed or blocked.

7. Third-Party Links and Integrations

External sites or apps (including fulfillment, donations, or content platforms) operate independently of RCA. We are not responsible for the content or privacy practices of those providers.

8. International Use

RCA is based in the United States and follows U.S. privacy laws. If you access the Platform outside the U.S., you consent to data processing in the U.S.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted with a revised effective date. Continued use of the Platform indicates acceptance of the updated policy.

10. Contact Us

For privacy concerns or data requests, contact:
Redeemed Creative Arts (RCA)
215 N Payne St STE 33053 Alexandria, VA 22314
Email: support@redeemedcreativearts.com
Phone 540-212-3207