Our Privacy Policy

Effective Date

[Insert Date]

Introduction

Redeemed Creative Arts (“RCA,” “we,” “our,” or “us”) is dedicated to building a Christ-centered community where artists, patrons, churches, and helpers can connect safely and meaningfully. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, mobile app, and related digital services (collectively, the “Platform”). By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone, church/organization affiliation, payment/billing details.
• Profile & Content Information: Uploaded art, product listings, helper profiles, skills, bios, availability, location preferences, comments, reviews, and communications.
• Technical & Usage Data: IP address, browser/device info, pages visited, course participation, engagement, cookies/analytics.

2. How We Use Your Information

• Account creation, authentication, and personalization
• Facilitating helper engagements, Resource Share, courses, and art sales
• Payment processing and membership management
• Improving features and preventing misuse
• Notifications, encouragement, and ministry-focused communication

We do not sell personal information.

3. Sharing of Information

• With service providers supporting Platform functions (e.g., Stripe, Twilio, shipping partners)
• With churches, helpers, or patrons if you voluntarily engage with them
• When required by law, subpoenas, or for fraud prevention
• With your consent, for marketing or collaboration purposes

We do not share user content or identity externally without permission.

4. Children’s Privacy

The Platform is not intended for children under 13. Unauthorized data from children under 13 will be deleted promptly. Youth participation in the Helper Program or Learning Center requires parent/guardian consent.

5. Data Security & Storage

RCA maintains safeguards designed to protect personal information, including encrypted transmission, secure databases, and monitored access controls. However, no system is 100% secure — users share data at their own discretion with awareness of normal online risks.

6. Your Rights & Choices

• Update account information at any time
• Request data access, correction, or deletion
• Opt out of promotional communication
• Disable cookies through browser settings

Some functions may not work properly if certain data is removed or blocked.

7. Third-Party Links and Integrations

External sites or apps (including fulfillment, donations, or content platforms) operate independently of RCA. We are not responsible for the content or privacy practices of those providers.

8. International Use

RCA is based in the United States and follows U.S. privacy laws. If you access the Platform outside the U.S., you consent to data processing in the U.S.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted with a revised effective date. Continued use of the Platform indicates acceptance of the updated policy.

10. Data & Messaging Policy

Data Sharing:
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Redeemed Creative Arts Foundation INC, from +15402123207 regarding
account notifications, customer care, delivery notifications, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance.
You can also contact us at +15402123207 or support@redeemedcreativearts.com. Mobile opt-in information is never shared with third parties.

"If you would like to receive Informational text message communications from Redeemed Creative Arts Foundation INC, from +18337227787, you can sign up by texting LearnWithRCA to +18337227787. Message frequency varies and may include account notifications, customer care, delivery notifications, marketing. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP."

"If you would like to receive Marketing text message communications from Redeemed Creative Arts Foundation INC, +18337227787, you can sign up by texting ServWithRCA to +18337227787. Message frequency varies and may include discount codes, special deals or texts promoting our products/services. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP."

11. Contact Us

For privacy concerns or data requests, contact:
Redeemed Creative Arts (RCA)
215 N Payne St STE 33053 Alexandria, VA 22314
Email: support@redeemedcreativearts.com
Phone (833) 722-7787, 1 833-RCA-SRV7